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  • Let me start by saying we love the Chandelier we purchased through Lighting Design. Our problem was the service we received by the staff. We informed the Staff that we needed delivery and installation by a certain date, First problem: They completely forgot to check on the order status, therefore, the Chandelier was never ordered, yet payment was processed. Second problem: After using there express service, which we had to constantly call them for updates, the installation team finally arrived, but put the Chandelier together wrong and didn't assemble the item correctly. Additionally, they dropped a couple of the crystals, requiring them to be reordered. Our rating for the experience with Lighting Design Service: 0 - Chandelier: 5. Would not recommend!
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