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| - We have been clients at Arrow Animal Hospital for over 25 years.
Since we currently live with several cats (mostly rescued from a feral colony) and two big dogs, we are frequent visitors at Arrow.
There are many reasons we wouldn't take our pets anywhere else. First and foremost, all of the veterinarians are kind, gentle, extremely knowledgeable and highly skilled in all areas of animal health and wellness.
Dr. Stastny, Dr. Sherrell, Dr. Flores and Dr. Willms have personally performed life-saving procedures and emergency surgeries on our dogs and cats. They have amazing surgical skills and use state-of-the-art equipment to provide the very best treatments. We have also been fortunate to have Dr. Jenkins and Dr. Peyton provide gentle, compassionate, and expert care to our pets.
All of the vets we've seen have been fantastic no matter if it was for a wellness/vaccination appointment, an illness, an injury or an emergency! They listen to what you say and always explain the options available to you to provide the best outcome possible.
If one of our cats or dogs is sick, we can always get an appointment the same day. Should an emergency arise, we know we can call and be seen right away.
They are open seven days a week from early morning until evening. My mother's vet clinic closes at noon on Saturday and isn't open on Sundays. We truly appreciate their days and hours of operation. And believe me, we've been there at ALL hours!
The phone staff is always pleasant and helpful.
The front office staff is always a pleasure to work with.
They have gone out of their way to make our pets feel special as well as to provide such great compassion to us during those heart-wrenching times we all have with our fur kids. Some of them should get awards for being BEST HUGGERS when a hug is what is needed.
The vet techs are friendly, gentle and knowledgeable.
The office and exam rooms are always clean.
Wait times have never been a problem.
As with any medical office, there might be a wait should a medical emergency arise with another client's pet. We know. We've been that "other client" and we counted on the vets to rush our gravely ill or wounded pet into the back for life-saving treatment. They have always provided the very best treatment for all of our pets.
Thankfully, we have only had to divide our bill into several payments one time. They worked with us to figure out a payment schedule that fit our budget and were very accommodating.
We never hesitate to recommend Arrow Animal Hospital.
Sisters, parents, and many of our friends are longtime clients at Arrow.
We've never found any reason to look elsewhere.
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