I've been using Paws and Claws since July 2015, when I adopted my dogs. I've used both the walking and pet sitting services with minimal issues! The addition of the web portal, and now the app, has really streamlined the scheduling and payment process. Prior to using the portal we did have the occasional miscommunication, but those have been rare.
I've primarily had Maureen and Erin as my dog walkers, and they have been fantastic. My dogs love them! I receive a quick update after each visit, which is especially useful when I'm out of town.