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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2018-03-09 00:00:00 (xsd:dateTime)
itemReviewed	Bertolucci Brazilian Steakhouse
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	My son wanted steak for his 16th birthday, so I bought a Groupon on my account, husband bought a Groupon from his account, and when we arrived with our party of 8, we were told we could not use both Groupons. We explained they were from different accounts and asked for our party to be split into 2 tables. Nope, they refused to do it. We explained to the waiter that the only reason we purchased the Groupons was so that we could bring our son and his friends, otherwise, we never would even considered it, as we live very far from Bertoluccis. The waiter was adamant that if we were to stay and eat there, we could only use 1 Groupon (good for 4 people) and would have to pay full price for the other 4. Had it not been for the couple seated directly behind us, obviously trying to have a romantic meal, we would have made a bigger issue out of it. Imagine that though...the ENTIRE restaurant was completely empty on a Saturday evening, and the waiter chose to cram a group of teenagers in at a table right next to a couple trying to have a quiet meal. Totally inconsiderate on their part. I've been a waitress in the past, I never would have done that to customers. Seeing how this place is obviously hurting for money and customers, you'd think they would have been happy to accomadate us by putting us at 2 tables and honoring both Groupons. Again, something I would have done when I was a waitress... anyways, without making a further scene, we decided to leave and take our son and his friends to Outback Steakhouse. Groupon is EXCELLENT with their customer service. If you are reading this review BEFORE you redeem your voucher, please know that Groupon will either refund your money, give you Groupon bucks, or a give you trade in value for your voucher. I highly suggest you save yourself the headache of trying to eating here. According to the dozens of other reviews I've read about this restaurant, it seems like the mandatory gratuity is a ripoff, and that you're eating at risk of acquiring some lovely food poisoning. In any case, Groupon has been amazing at taking care of my reimbursement, and Outback Steakhouse was the perfect back up choice. Good luck!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Valarie

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