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| - I usually stay at Hampton Inns but thought I would give Doubletree a try since its in the Hilton Family. Myth busted. The Hilton name means nothing! I was extremely disappointed.
Besides the fact that the layout is terribly inconvenient getting from the lobby to the rooms, there is a very musty, mildewy odor that is hard to get over. I heard it used to be a Wyndam Garden Hotel, but I looked it up on Google Earth and I am pretty sure it was a La Quinta Inn at one time. I suppose if they charged La Quinta prices, I might expect the bad experience I had, but I left $230 poorer for two nights stay, and was expected to pay $9.95 if I wanted to use the Internet. Are you serious? Even that is complimentary at Hampton Inn. At least I got a $25 gas card to ease the blow.
Upon arrival, "Mr. Bubbles" greeted me in monotone, processed my credit card, and said "here are your cookies and your gas card." That was awkward - it was as if I had asked for or even knew I was getting the cookies. Just "here's your cookies" Not - we see you've traveled a long way - here are some warm cookies to brighten your day. So, I try to remain positive, I think, maybe its me, maybe I'm just tired....I go to my room.
I enter the 2nd floor hallway and notice a blood stain, a large blood stain on the carpet in the hall just before I get to the room that completely weirded me out. I stayed in room 218. The room appears to be well-appointed but upon further inspection I notice the back of the flat painted hollow-core bathroom door was filthy, and the wallpapered light switch cover was equally filthy. Yuck! I was so grossed out! The caulking around the tub looked like a 6 year old did it.
After close inspection, I crawl in bed. The bed was the most ridiculously uncomfortable bed I have ever slept in, unless you count the pull out couch I stayed on once as a kid. I locate the remote and discover that there is no Food Network or HGTV or any of the other basic cable channels you might expect...are you serious!
There is so much hallway noise in this property, its just retarded; the kids running up and down the halls could be remedied if there was security present. This is not the hotels fault but there were people talking in the hallway at all hours like they live in a barn. There are huge gaps under the doors - maybe when they tore out the old 1972 shag carpet, it left a space and they never did anything about it. Hey, Doubletree, here's a clue: replace the doors with ones that fit for the sake of your guests.
IMPORTANT TIP: The first night I forgot to set the thermostat fan to ON and heard planes coming in till all hours. Three thirty in the morning, I'm screaming BE QUIET!!! as my neighbors on the second floor apparently leaving to catch early flights forget some people are still sleeping. I recommend you DO NOT choose this hotel unless your only other choice is sleeping on the streets of Charlotte. If you do stay here, set the fan to the permanently ON position and leave your TV on low volume for white noise.
Adding insult to injury, I woke up the first morning with a bite mark in my right forehead hairline -- do not have a clue what THEE HECK that was all about. My skin crawls to think about it. I still havent ruled out that I have hitchhikers.
As I was leaving, I encountered several of the housekeeping staff cluttering the walkway near the elevators. They stared and commented to each other that "everybody is trying to get outta here" I said good morning, and they replied and stared as my daughter and I struggled with our belongings. Not one staff person ever offered a hand. I passed my "parting thoughts" survey across the counter to the man at the front desk - and told him he was the first person to have smiled since I checked in two days ago. He said "oh no" and I said "oh yes" and out the door we went.
I come to Charlotte about once a month, but I will never stay there again! BEWARE!!!! Doubletree Charlotte Airport is DoubleGross! Zero stars!
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