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  • I've been coming to Midas for about 10 oil changes now, however long that equals out to and without fail the mechanic is always recommending some kind of additional work be done. My brother in law is a mechanic so 9 time's out of 10 I'll have him help me with any repairs that he actually agrees need fixing. This last visit yesterday James reported that the mechanic suggested I get an alignment, new spark plugs and new cabin/air filters. I had an alignment done one my last visit so out of a courtesy to me they made a small adjustment to get my readings in the clear. I told them I wouldn't be getting the filters done today and just wanted to pay for the oil change. I later brought my car over to my brother in law's, who when I arrived said "didn't I just replace these filters for you?" because it hadn't been very long since he did. He removed the glove box of my cobalt to take a look at the Cabin filter and it was never put back in. I called James this morning to ask why my filter was never reinstalled and his response was "well you were going to replace it anyhow right? It doesn't do any damage to the car it just doesn't filter the air." Look James, what if I had wanted 2 weeks to get that filter checked? You're ok with me driving around w unfiltered air? Great service man. Just lost a customer.
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