Someone recently backed into my 318is and knocked out a front signal. We agreed to have him pay for the damages and not go through insurance, so I called Calgary BMW.
Got through quickly, sorted out the part to be ordered and provided my contact information to be called when parts come in. They even told me I'd be able to change the assembly myself... which i did today, in about 5 minutes.
Service was friendly, fast and on-time and I'll definitely be coming back.