Worst office visit I think I have ever had. First, my appointment was for 10am. I get there at 9:30 to check in. Front desk doesn't even acknowledge me and I sign my name on their sign in sheet. Half hour later at 10am, I check with front desk as normally there Is paperwork to fill out if you are a new patient. The front desk person tells me that my appointment is actually for 11 and that they do it an hour a head of time scheduled to fill out paperwork. Well, the paperwork was all online, which I had already done. So I was somewhat pissed. Then she says that she needs my insurance card because they had not gotten auth from my insurance. I called them last week to provide the info over the phone to make sure it all got taken care of. So finally around 10:30 I get to go into the room to be checked out. I had brought prior lab results as I had lab results done last week and a couple of months prior with another physician. At 11am, I hear the doctor (Dr. Richter) outside my door "what is all this!" in regards to the labs I brought. I had two things I wanted to see the doctor about. He came in and started talking about crap I did not care about. I advised I had an adrenal gland taken out 1 year ago and that it may effect some things with hormones, etc. He did not even know what adrenals were. RED FLAG.... So then I advised that I had been diagnosed prior with a condition in which I had my records with me and I needed medication refills. He said "well you better tell me what you want cause I need to get to the hospital" he then walked out of the office. I was horrified. I was in his office for less than two minutes and all the main concerns I had were not even asked or cared about. He walked me out and started ordering lab work from his nurse. I got really mad. HELLO, I JUST GAVE YOU MY LABS. I had the lab work done last week by a prior doctor.. same ones he was ordering. IDIOT. I WALKED OUT. Never have I been so felt non important. Worst doctor of all time. I called the office and asked for my co-pay back. This place is a joke. It appears to be a puppy mill for Medi-caid patients that don't speak English. Apparently I am too White or well educated for this guy.