I loved this salon, good prices, friendly staff and great facials and massages. That was up until they sent out their deals through groupon. I have called nearly 2 to 5 times per day for the past 3+ weeks and no one will ever answer the phone. I also left several voice messages and still no return phone call. The one time I did get through to someone, they could no accommodate me for the day and service I wanted (in a 1.5 week notice).
The staff and facility can not handle the large volume that was generated from their groupon deal. I had to dispute the charge with my bank to get my refund.
It's a shame too, I really enjoyed Jimmy Joseph's too.