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http://www.openvoc.eu/poi#funnyReviews
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  • We used to take our cars here for oil changes and were satisfied up until maybe the last two visits. The decline in service coincided with the departure of a particularly good manager. We brought one car in for an oil change and tire rotation. Boyfriend marked a tire to be sure that they were rotated. They weren't. When Boyfriend went back inside to get this addressed, the mechanic swore up and down that the tires had been rotated. The manager (not the previous good one) then interceded; Boyfriend told the manager that he had marked the tires. The manager then said that they were too busy to rotate them right then, but they would be sure to rotate them next time. Fast forward to next time: Suffice to say the tires weren't rotated, again. This time, we were told that we had requested that the tires with the best tread be on the front (we didn't). At this point, Boyfriend was frustrated and wanted to leave it at that. I left the shop, thinking that Boyfriend would be following me home in the serviced car. I got home and immediately got a call from Boyfriend, asking me to come back because there was something wrong with the brakes. I drive back to the shop in time to see the mechanic insisting that nothing was wrong with the brakes, despite Boyfriend having told him that, upon exiting the parking lot, there was no brake power. The mechanic then gets in the car, rams it into reverse, slams on the brakes, rams it into drive and peels out...for a lap around the parking lot to test the brakes. After seeing the mechanic treat a customer's car so roughly, I made up my mind that we would be finding a new shop. Not only are they rude and rough with vehicles, they refuse to accept responsibility for problems, try to lie when it suits them and are the absolute slowest I've ever seen when processing payments.
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