I've been to both the Chandler location and the Tempe location many times. The food is always consistently good. Their wheat bread is the best; my boyfriend and I didn't care for the sourdough. I love their soups! They're flavorful and come piping hot. Their chicken salad sandwich is delicious, as is their gobbler sandwich and the Italian sandwich. Their establishments are always clean and the staff is always friendly. I do think they're a bit pricey which is why I can't give the 5 stars but I'll still keep coming back.