I like that this Bruegger's has a separate seating area from the coffee shop because it can be a little quieter in here and less creepy study-hall like than the Caribou adjoining. You also have use of the nice patio out front & thank goodness they've moved the smokers and asked that chairs stay where they are. It is standard bagel-fare so I think the prices are little high, but it's Charlotte, what are you going to do? The staff are friendly for the most part but strangely lacking in training. If it wasn't attached to Caribou I don't think I'd look for them specifically.