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| - **UPDATE FEBRUARY 2018: I filed a complaint with the BBB and they did not respond to the numerous attempts to contact them. I have decided to take them to small claims court.
Future brides do NOT, I repeat do NOT, book this space for your most important day. We held our wedding there on September 23, 2017 and while the venue is gorgeous, the wait staff and the operations team leave much to be desired. We had 150 guests in attendance, and approximately 30% were not able to eat because the venue ran out of food 45 minutes into our reception. Our contract stated we were to have food stations set up for two hours, and needless to say they were not prepared. In addition, our contract indicated we were to get Tito's vodka and Captain Morgan rum. They ran out of Tito's vodka, reisling wine and served our guests Paramount rum. Also for our dessert table I purchased 60 dozen pastries to be served to our guests. At midnight, I found that there were 20 dozen that were never put out, even though the dessert table was empty by 10 PM. They also cut the top tier of my daughter's wedding cake which was supposed to be saved. In addition the wait staff was rude, not helpful, and unresponsive to guests requests. It was 90° out that day and The venue did not even put pitchers of water on each table. Guess were told they could not have salt-and-pepper, cannot have another fork, or cannot have a pitcher of water. And this doesn't even begin to address all of the issues we've had. The venue has been continuously unresponsive to my requests for reimbursement and honestly does not care about our feelings since they ruined this event for us. BUYER BEWARE!!
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