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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • These people are awesome with kids. You could pick no one better. I bring my 3 kids here that are 2,4,and 6 and they have received the best possible treatment. They inform you of any problems before they do any work. They are flexible with your life and wallet. They also have a beautiful painted office in a jungle theme and a pirate ship for the smaller kids to play in. I would recommend them to anyone. I don't know what happened to this practice but I do not bring my children here anymore. They had staff from their other office come work over there and they kept messing up my billing. I mean no disrespect but the African American girl was friendly up front but you have to have knowledge of your job. They kept charging the ACSESS which I did not have. Their last visit was in December of 2011 and I had asked how much their cleaning would be out of pocket and they said nothing as in $0. I get their and they want over $100 a piece, granted there is 3 kids, because they thought I had ACSESS again. I spoke to the office manager and she said she was going to charge me their new patient special for $39 and they would send it to me otherwise we were going home. It was right before Christmas, I honestly did not have the money. Sure enough I got the bill and it was not the new Patient special. I do not know if this office has improved any. It was a shame how it made a turn for the worse. Another issue that I had was with my 4 year old daughter. She always gets a black line across her back teeth that I have been told because she has a different PH balance than most people. So she had it on her 6 back teeth. The blonde girl working on her teeth brought her out in the waiting room after she cleaned them and I could still see black. Her response was that she got it off of 2 teeth. In a nice way I said if you got if off of 2 you can do the other 4 teeth, What am I paying for? So she brought her in the back again. She said that she had to scrape it off but she removed it proudly. I checked and dental assistants in AZ are not allowed to be scraping on teeth. Only doctors and Hygienists. Another question I had. "If my child still had black on her teeth did the doctor not check the work being done on her? I will not be returning. Hopefully in the future they can fix whatever is broken when it comes to their staff and how the practice billing procedures and children's cleanings.
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