Jen is the bomb.com. I asked for ombre coloring on my hair (which is long and fairly thick), and Jen went above and beyond. She worked on my hair for three and a half hours to make sure it was right. I loved the results, not to mention Jen was friendly, funny and super personable. I would definitely go back anytime. Extra perk, they offer beer (as well as other types of beverages) while you wait. Cool, huh?! Bottom line: loved Jen and Thorps.