Meat was completely rock solid frozen. I don't think that's normal compared to other mongolian grills (let's call it MG) I have been to but maybe its better sanitation wise? I thought my meat turned out good, my bf's meat was still cold in some parts and he complained the meat was tough. (I will say that I was very hungry and inhaled the food in half the time that my bf did even though he's 3x's my size--which never happens)
Meat selection wasn't that extensive compared to other MG's i've been to.
We went on labor day and they were open (yay!) and there wasn't a line to get to the grill.