Randomly dropped in to Charm one evening for a pedi because my regular place was too busy. As others have said, the place is impeccably clean -- they even line the tubs before every use so basically there's zero germs. The guy did a really good job of my pedicure. He was very particular and extra gentle so it was a nice relaxing experience. The only negative is that it took a loooooong time. I was there almost 90 minutes. I had no problem with it that night, but if I was short on time, I'd probably go somewhere else.