Well, I just recently had my first appointment with Red Rock Pest Control and was pleasantly surprised when they came. The appointment was scheduled in the evening with a three hour window and Michelle, whom I spoke with and scheduled the appointment, ensured me that she would give me an appointment time that would allow me to get home from work in time in order make the scheduled appointment. I made the acquaintance of James and Mario, I believe his name was. These two techs spent time talking with me about the areas they planned to service within my home as well as the perimeter of the home. Since being in Vegas, I have had another Pest Control company that I had an initial year contract with but I kept them for an additional year; not under contract because I liked the tech that was assigned to my area and he would work around my crazy work schedule. Unfortunately, the company seemed to have double billing issues and were charging for services that had already been paid for.
Since I tend to use Yelp for many of my decisions on what company I'm going to do business with, I decided to search for another Pest Control company. Red Rock has received overall great reviews for their services so I decided to give them a try. Since this is my only experience with them thus far, I wanted to ensure that I put them on my recommendation list, as I will follow up with how satisfied I am with the service as I continue to use them. I must say that James did ensure that he sprayed around the perimeter and even discussed different types of "bugs/scorpions" that could be present even though I haven't seen any of them. Mario was able to spray within the home and also outside in the front patio under my door where water bugs could likely come in. I live close to a wash so I like not the extra care. I hadn't seen anything in or around my house for approximately three months; however, it is imperative to maintain the service year round.
I look forward to a great business relationship.