Love the store but I did notice they are out of many things . The girl working really had no idea about anything hair color and tool related. I asked her what is their best selling lightweight blow dryer and she basically just told me to look for any box that said lightweight. When it came to color I was trying to ask her if they carried a certain line and she didn't even know what I was talking about or anything about the product. I asked if it needed a special developer since it was a color line I don't normally use and she was lost. I feel like cosmoprof needs to better train their employees to know their products and have some motivation to sell !