Okay, I have been a customer with Discount Tire for my entire life. This location in particular was quite a frustrating experience. The manager, Zach, constantly spoke to me in a condescending manner. He could have been frustrated, he may have not enjoyed me personally. What I do know is that a manager of any establishment should not treat his customers in such a manner that makes them feel personally threatened.
The experience I had began Friday, May 19, I wanted to go and do a simple tire rotation. I did not have an appointment, but was estimated a time about 45min to an hour. Acceptable time for a non appointment. An hour had passed and they had not began on my car, I asked them what was going on and they gave me no real answer but said my car was next. Okay, I can do that. Thats fine.
There is so much wrong with this specific location that in my eyes it should not be called a Discount Tire. When my car is done, I will never be willing to return to this location.