I needed a mic system for a non profit event, so I went to Sonoran. The customer service was absolutely wonderful! The office manager gave me detailed directions to their office and even emailed me a picture of the front of the building! I have to admit, I was a little intimidated about working the equipment since I'm not too techie. When I picked up the system, their staff showed me how to easily work the system and when I got to the event, everything ran smoothly! Thanks, Sonoran for helping to make our event a success!