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| - I love me a Capriotti's cheese steak. Best one around in my opinion.
I also think feedback is important to keep standards up.
But this location just seems to struggle more often than not. I ordered a cheese steak with mushrooms, onions, and easy mild/Hot peppers. The is always my order. Then I hope it comes that way. Typically they mostly fail to CHOP the ingredients and you end up with long two inch strands of peppers. I like a more almost ground beef type of chopped up result. And half of the time they nail it.
Today I waited a bit longer than usual, which is fine, there was s huge take out order ahead of me. but when my sandwich came out the peppers were in long pieces and contained .... a pickle lol. Um, no. The guy typed pickle somehow. On a cheese steak?
To their credit they immediately remedied the issue with a fresh new sammy, perfectly fine chopped this time, it was delicious. And thank you to the staff this day for correcting it.
So why two stars? because it's often a gamble here. not the end of the world stuff but my buddy's eat here too and all have similar comments of inconsistency regardless of time of day and regardless of who's working. In fact, in the past, I walked in to find the place closing up 30 minutes to an hour before closing time. ?????? So weird...,perhaps the building is cursed?
I'm not trying to get anyone in trouble.
And I'll keep eating here, it's just so damn good. It just needs to tighten up the loose ends a bit.
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