We usually love Jim & Nick's but today we had the worst experience with the waiter's lack of attentiveness and our disgusting, cold food. The waiter seemed so out of touch. He took our drink orders and left for a good while, then proceeded to have a conversation with his coworkers after I said we were ready to order when he brought our drinks. When he finally came back he seemed so not in the mood to be there. We ordered the Pulled Pork Nachos as an appetizer and it was absolutely horrific. Not only were the nachos cold, but the pulled pork looked like canned cat food. We pushed it to the side and if he was attentive he would have noticed that we left the entire plate untouched. He didn't even bother to ask how was the food. Our ribs were cold & funny tasting and the mac and cheese had a glob of cheese clumped up in it and that was cold too. I learned over the years to never send your food back. We usually take our food home but today we left all of that garbage on the table. All we wanted was a good customer service experience and tasty food like we usually get. WE WILL BE TAKING A VERY LONG BREAK FROM JIM & NICK'S!!!