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| - This hotel is awful! The staff has been discourteous, rude, and unreliable. Upon our arrival, we found what seemed to be rat feces (might not have been, but seemed to be) in our room on the floor. When we asked to move rooms, we were told we could not move rooms until then next day. As that was the case, we asked if someone from house keeping could come up to our room and clean up the questionable "items". No one showed up. The next morning, they attempted to give us breakfast vouchers so make up for not cleaning the room. This was appreciated. As we asked to move rooms again later that day (in the evening), we spoke with the who seemed to be the manager. He was rude, and unkempt looking (maybe try to iron your shirt and shave your face, you douche!). He was disrespectful and dismissive of our concerns. I believe I heard his name was Jeff. He is the reason for this seemingly unnecessary rant. After giving us a new room, the room they gave us had an air conditioner that didn't work... So now we will stay two more nights in the crap hole and I'll comtinue to let the Internet know if the plot thickens! Suck it Holiday Inn Manager, Jeff!
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