I am not a fan of getting poked by needles but it's a necessary evil for a thrombollic diabetic like myself. The folks here are generally very gentle and able sofar as drawing blood, with a rare exception.
The only screw up was my first visit to this location when they somehow pulled a 9 year old order on my first visit and sent it to the wrong doctor rather than my current PCP. They did get it fixed, however, and the issue has not repeated itself.