Four stars because the service is usually very good and food has never been a problem. Some visits are off. A few times it has taken awhile for staff to notice a group of us standing at the door waiting to be sat. Yesterday evening we were sat at a table and a waiter from a different section had to come over and "take us" since he was not sure who our original waiter was.
As I said before, won't be 3 stars because it's usually a great experience but lacking a star due to several issues with service.