Although I used to really like this place, I have had some experiences lately that I did not love. A couple of times I have had bad quality due to rushing, and I have to agree with a lot of the other reviews stating that you feel like you are being talked badly about in another language. One time that stands out was when I was running short on time and wanted to leave a nice tip but was a couple of dollars short of what I wanted to give and no time to hit the ATM. Luckily, I had a few quarters laying around and figured I would trade those in at the cash register for dollar bills. Mind you this is just a couple of extra dollars on top of a tip I was already giving. After my pedi I went to exchange the quarters for dollar bills and the lady wanted nothing to do with it, told me I should just give them to the woman who did the pedicure and started walking me towards the back. She handed them to the woman and a group of them immediately started laughing and clearly talking badly in another language...honestly I have not been back since and have been going to norterra salon and spa, which I have enjoyed way more. I don't even know why I handed her the rest of the cash after that, considering that while I always tip, it's something extra and not mandatory. It wasn't like I was giving an entire tip in quarters and honestly didn't want to give the quarters at all, hence trying to exchange them for bills at the front. However didn't even get a chance before I was made to feel embarrassed. Go to norterra salon and spa, prices are comparable and the service is way better.