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  • I have been attempting to enroll at this school for the last several weeks without any luck. As soon as I submitted my request for admission they requested a copy of my ID and my high school diploma - which I would like to say is a reasonable request. The problem, however, lies in how they would like this information transmitted. When I called into the school the first person I spoke with said to (only) email a copy of my id to the PROP 300 email address - which I did. After a few days and no update I called financial aid who said they do not accept emailed ID's that I would have to fax it- which I did. After a few days I called in to check the progress and was told that they, in fact, do not accept faxes only emails and I needed to attach a declaration form to have it cleared. I then sent in an email with the declaration and my id only to receive an email that said they do not accept black and white scanned copies of ID's and they also do not accept cell phone pictures of ids. ' It had been 10 days and I had had enough of this back and forth. I just wanted to ensure that I would be enrolled on time. I decided to go down to the school to handle this matter in person. When I arrived I sat in a waiting room for student services where there were 8 empty windows and only one person helping students. After a half an hour wait to speak with someone I finally was told that the matter should be cleared immediately but to keep an eye on it because if it doesn't clear then I could be dropped from class and have to start the process over. *I would also like to mention that when the rep took a copy of my id it was in black and white (cue over dramatic eye roll) It has been three days since I went down to the school and nothing has cleared. When I called down to the school the representative said it would still be a couple of days. When I told her that is what I have been told for the last several days the representative said 'what are you so worried about?' -- UMMMM what am I worried about? My education! I only need these two extra classes to graduate in January and I'm trying to get it handled but I keep getting the run around. How can this school possibly be staying in business if it refuses to enroll students? If I didn't need these 2 classes I would've given up by now. This has been the worst customer service experience I have ever had. Rio Salado get your act together.
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