My boyfriend and I have been to this location a number of times, and each time it's the same experience... lousy.
We are the type of people who prefer to sit at the bar and every time, it's taken anywhere from 10-20 minutes to even be acknowledged by the bartender.
I worked in the restaurant industry all through college and we were always taught to acknowledge new customers, even if you can't take their order right then - something like "Hey there! I'll be with you in just a minute". Apparently that is not something taught or enforced here.
Our visit last night was the same as all the others. We were not acknowledged, or even looked at, by any of the bartenders for at least 10 minutes. When we finally ordered our drinks, the bartender had to come back to be reminded what we ordered. We decided to order our food right away since we didn't know the next time we would have their attention. The app came fairly quickly, but our meal took forever. When we finally received it, my boyfriend was missing his side, which we had to remind them they were supposed to be, 20 minutes later.
Not sure we will be returning again.