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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • It was nearly impossible for me to make a reservation for my girlfriend's birthday party as I had to call multiple times during their hours of service over a couple of days. When I got to the restaurant, the manager refused to seat us down until the entire party arrived, which I would have understood if it was busier in the restaurant. When we were finally seated down, the server nearly forced us to order even though the restaurant was not very busy. When the food arrived, I found it to be lacking in taste and cold in temperature. My girlfriend asked for some pepper for her bland Vongole, and the server reached over from the other side of the table to serve which caused discomfort to one of my guests. The server also neglected to ask how much pepper my girlfriend wanted. When I asked the server if I could bring out the cake I had brought with me, I was told that I would get charged extra plate fee unless I pre-arranged when I made the reservation, which I would have done if they picked up the phone for once! By that point, I was so turned off by the idea of giving the restaurant any more of my money and decided to save the cake for a different venue. When I received the bill, we were appalled by having been charged 15% gratuity on the pre-tax total, which was taxed on top. Although the difference the tax made on the bill was marginal, what bothers me is the fact that they forced us to unwillingly pay a few extra dollars for mediocre service and food that does not deserve the 15% tip. From reservation to walking out the door, I was thoroughly disappointed with the level of service and professionalism that the restaurant demonstrated. And what is the name of the restaurant? Despite the name change, the menu showed the old name, which was confusing to say the least. If they are cutting corners in the detail, who is to say that they are not cutting corners when it comes to the food they serve?
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