I am really tempted to give KoKo Bakery a 5 star because I do appreciate Cleveland having a bubble tea & chinese bakery store (since there's no other).
However, I feel like I need to be fair and say that I'm not a huge fan of their bubble tea and I'm not a huge fan of their pastries. Their bubble tea is pretty pricey (which makes sense since they're a monopoly in the area) & it's all pretty watered down. I've gotten bubble tea twice here and both times just so I can give my friends an idea of what bubble tea tastes like. Then their pastries.. i was so excited the first time I bought it that I went ahead and bought like 4 different kinds. Although it does taste good, their pastries aren't fresh enough.
Overall, I really appreciate KoKo Bakery's existence and trying to get people to try bubble tea and the pastries. I also love the atmosphere in the store. And I do know that when I crave bubble tea, this is the place I'd be at. But, I've had better.