I stopped in one day with my 90lb pitbull who had been running around in the mud all day. Although they were busy, they managed to accommodate me. I was very impressed by the cleanliness, professionalism, friendliness of the staff, the way they handled my overly excited large dog (I've had groomers flat out tell me they wouldn't take my dog due to her breed), and the shampoo (natural and for sensitive skin) and nail trim. I would recommend them to anyone. Awesome service. Great staff.