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  • It is probably best to go into the restaurant vs calling in an order for delivery because they are incompetent. The only reason for the 3 star instead of 1 or 2 star is because my friends food was good. But, let me start from the beginning. We called to place an order for 3 salads. The salad I ordered was a small garden salad with NO cheese. This was told to the first young lady on the phone before we were put on hold. The gentleman that got on the phone next and asked how he could help. We said had started placing an order when he replied, "Yea, she is new and doesn't know what she is doing. What can I get you?" Once again, we stated a small garden salad with NO cheese and two other salads (for my friends) loaded with French fries and meat. He repeated the order back and it was stressed again NO cheese on the small salad. Great, it will take 40 minutes to deliver. Long time for salads, but no worries. At exactly 40 minutes the salad was delivered and lo and behold, there was mound after mound of cheese on my salad. I suppose they heard NO cheese three times and felt it necessary to triple up on the cheese. At that time of the night, I was hungry so I scraped off as much as I could and ate it. Good thing I wasn't lactose intolerant because there would be much more to happen than just a 3 star review. Again the only reason for 3 instead of 2 or 1 is because my co-workers salads were good (they said). Mine was okay but how can you mess up an iceberg salad with cucumbers, tomato and onion...oh yea, add tons of cheese. BTW: cheese is an extra charge on some salads. I certainly would not order from Pizza Milano online again. One shot and your out in my book. I may visit the restaurant myself, but delivery ever again.
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