This is probably the worst tropical smoothie I've been too. This is my 4th time coming to this location because it's so close to home but I get disappointed every time. The workers are rude and I honestly feel it more out of frustration because they are always behind and doesn't seem they have enough staff to keep up with the demand. The location is dirty and the restrooms are a mess. Would hate to see how the kitchen area is. Guests are ignored at the counter and not greeted when you come in. I have never waited less then 15-20 mins for a smoothie. The food items always seem off. Seems like they don't follow the same recipe that all other tropical smoothies follow. It's hard to believe that management turns a blind eye to this location and all the bad reviews. When you have a yelp rating of 2 stars overall it's literally a scream that this location needs help. No standards or leadership are found at this location. Doesn't belong in the Summerlin area.