I had the tires changed on my Mercedes at a Big tire retail chain. After completing the alignment check and handed me a printout and instructions to take my car to the dealer to have the wheels aligned. I knew that would be expensive so I checked on my go-to place - Yelp.com - for advice. Network Alignment is close to me and very highly rated, so I drove over there on Sunday afternoon. I showed Scott Stockwell the printout from the alignment test, and he asked me "What's wrong with the alignment?" He explained to me in layman's terms that the amount the wheels are out of alignment is negligible, and if he adjusts them perfectly to spec, neither I nor the tires will notice any difference. He assured me they're perfectly alright, and told me to maintain the air pressure to spec and rotate the tires once per year. He invited me to come back for a free alignment check any time I feel there's something wrong, and refused to take a tip for his advice.
I feel the excellent reputation this shop has is well earned. Thanks once again, Yelp.com!