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  • I have banked through credit unions in one way or another my whole life. This Desert Schools makes me want to never do business with one again. Calling them worthless would be a compliment. Absolutely atrocious would be a better description. Not only is the staff rude and not inviting, but incompetent too. I received a delinquent notice from them on my car loan. I immediately knew it was a mistake, I looked at my checking account and saw the withdrawal from DS Credit Union. I also had the receipt. I called them and was pretty much told I was a liar and needed to "Call the branch to figure it out." That she couldn't do anything and heard this all the time. I have never made a late payment. After raising my voice and getting angry she 'noticed' that the same payment amount was being applied to some other account. I lost it and and told her to figure it out because this is not my problem. Turns out the fine person on the phone realized that the branch had been posting the payments to the wrong account. I am not an angry, rude or malicious customer. But don't call me liar and tell me to fix something that your pathetic company did.
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