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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2011-09-06 00:00:00 (xsd:dateTime)
itemReviewed	Aroma Espresso Bar
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	2 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	I have been to Aroma Coffee at many different locations (downtown, Vaughan, Annex) but sorry to say that, this is the worst one. First thing is the customer service, the girl that called me up to pick up my drinks, she messed up my order with another customer (both myself and the customer in front of me ordered two drinks each), so she swapped one of our drinks. That's fine if she apologized, but instead, she's just finding excuses like "oh I didn't make both drinks, the other barista made the other drink on this order", normally I'd let that go, but there's a long line up there already, at least 6 people waiting for their drinks, and there were at least 3 baristas working behind the bar, it's just showing me that they were not experienced at all and hence very inefficient. It's just not too professional. In terms of coffee quality: I ordered the Cafe Au Lait, it tastes like hot milk! I can barely taste any caffeine in it. I didn't think of complaining because I thought maybe that's how they make it. I spent the afternoon at the coffee bar, and saw the way they work there, just making me believe that they are very likely to be new hires and didn't really know how to make good coffees. So I should have gone up to them and ask for extra shot! Environment - the store was extremely noisy the day I was there. It was full at certain times, and some noise from people chatting. But even during the less busy periods, there were lots of noise from the bar/kitchen, and they also dropped a cup of coffee and noise from the glass being shattered. The coffee bar isn't very spacious and it's all enclosed with glass windows top to bottom, so it's extra noisy with echo from people talking and the espresso machine.
http://www.openvoc.eu/poi#coolReviews	4 (xsd:int)
rev:reviewer	Vivian

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