These guys have always done good work for myself and my friends. Some of the guys can be a little gruff but once you've been there a couple times they'll warm up to you.
The best thing about this shop is they don't try to oversell, when they recommend something it's not for upsales, they genuinely think it could be better. I've come here with my own parts before and they're willing to do the labor at a reasonable rate. When my car recently broke down (broke a drive axle), I had it towed there and they had it fixed my midday the next day. This is really the only place I would recommend to my friends around here for real car work, sure get your oil change and tires at firestone, but leave the complicated stuff to the mechanics at Washington and Lee.