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| - I have been there twice, despite not having a great experience the first time. First time, very busy, long wait, seemed to be well handled until I had to take my son to the bathroom and saw numerous empty tables. Speed of service is not a priority in this place, and there's more on that later.
Got seated and were warned about the 20 minutes to cook the burgers. Personally, I think it's an excuse to sell over priced apps, like a stack of onion rings for almost $10. Measuring cups to drink from? #FAIL
Rings were okay. Let's get to the main event, which as promised took forever. Burger was bland and flavorless. I'm talking the patty. It's adequate at best. Lots of choice for toppings, but you need to get the patty right.
And my son's burger came out raw inside. Not rare, not under-cooked. Raw. Think steak tartare. For a 4 year old. After 20 minutes plus. So I pointed it out, they took it off the bill and offered something else for free, but we needed to go and couldn't wait another 20 min.
Went back again thinking its growing pains and we had bad luck. Same thing with seating. Burgers were well done this time, just as bland, but I had tastier toppings. Again, service took a long time. Very pleasant and helpful, but not worried about time at all. Meh food for premium price. 3 adults, 3 young kids: $150 with tip. Way too pricey for mediocre food.
Hot tip for management: hire a bus boy and turn those tables faster, and make that patty tastier.
And I love hamburgers...it's too bad this didn't work out.
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