Capriotti's has amazing sandwiches. Where I work occasionally gets them for the workers and even though I am security they share with me. First time being in one of their shops and I am disappointed. They take forever, and I doubt they are cooking the turkey, making the stuffing and cranberry sauce from scratch. 20 minutes and still nothing. There is barely anyone inside either.
Update: I went up to cancel and get a refund because the final bus I could catch and not be late to work was fast approaching. Apparently when a higher up showed up my ticket got lost. They apologized l, refunded me and within a minute handed my sandwich for free. I suppose I'll give them another shot another day to see how an I store experience should be...but I'll give myself more than 1 hour just in case! ;)