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  • Cactus Foot & Ankle overcharged me on my copay and refuses to send me a refund. I paid their copay 3 times for 3 separate visits (one of which was a follow up,) and I even questioned it when I was in the office. My insurance company confirms that I overpaid. I've been calling their office since January, getting the run-around, told to wait a few weeks, call back, call their 3rd party billing lady. I was even told by their billing person that she would send a refund check; that was 2 months ago. Just called the office again and they are not giving me a refund.
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