Are you looking for sub-par service where you're treated like you're a dummy and know nothing about your own hair!? You've found the right place. After moving from Kansas City to Charlotte, I was in desperate need of hair treatment. I had been going to a Sr. Stylist at the Beauty Brands on the Plaza in Kansas City and was obsessed with the way she made my hair look. She was something of a color genius and could do no wrong. Seriously. I figured if she was that good, they must have really high standards throughout the chain. Boy, was I wrong.
Not only did my stylist tell me that the color I wanted to achieve was impossible (after I had been sporting that color for years) she was extremely rude about telling me the way it had to be done. I ended up walking out with an uneven cut and BLONDE on the top of my head and BRORANGE (that's brown and orange combined) starting about half way down. There were also a number of technical issues throughout the highlight that were pretty obvious. Exactly one week later, I was in another stylists chair, at another salon, getting my head back to a reasonable color.
I would imagine that there are great stylists at this salon, I just didn't happen to get one of them.