I want to start off by saying that for the most part, I really enjoy Macaroni Grill. The problem is not with the Macaroni Grill, but simply with the service at this restaurant. My wife and I went this Macaroni Grill a few weeks ago and had a terrible experience. The waitress wasn't attentive. She kept forgetting about us. We left upset.
I am a forgiving guy, so my wife and I tried again. We had a different server this time with the same result. The place was virtually empty, so I would expect that they would pay a little closer attention to us. I didn't happen. I had to flag down a waiter to get the check and get out of there. Very Poor Customer Service.