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| - I was ready to buy three rooms full of furniture from the Land of Ahhs. However, I was never able to get a response from them by phone or e-mail. We went there in person several times, and a very nice young lady who I will call Tammy (not her real name) was there all alone with her dog. I think Tammy tried her best, and God bless her for taking care of that dog, who growled menacingly at my husband; but we could get almost no information on a number of the things we were interested in. Questions like: "How much does that cost?" were apparently too complicated to be readily answered. Because Tammy was all alone, which I am sure is not her fault, a reasonable level of customer service was out of the question. I began to wonder: Do they want our money? Is this really a business? Finally, we settled on some pieces, but could never find out what the price was on the companion pieces that were critical to putting the whole thing together. Then we went to Lost & Found Furniture Consignment. The lady there was fun, friendly, interested in what we wanted, offered us a refreshment, and knew her inventory cold. Prices were not a closely guarded secret. We could buy anything we could point to. Airpark Consignment was also delightful. At that point I realized that the Land of Aws (as I came to think of it) was the Bermuda Triangle of Furniture Consignment Stores in Scottsdale. After reading a few scathing Yelp reviews by other dissatisfied customers, I realized it was best for us to call the whole thing off. Breaking up was easy, because they rarely answer the phone. I left a message. But I never did find out how much they wanted for those four chairs and that side table. It was a surreal experience to try to do business with an establishment that seemed to have little interest in selling us anything. The two stars are for Tammy and her dog.
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