I don't know why I continue to give Panera chances to win. They are a huge fail. This morning, after a doctor appt, I passed a Starbucks and drove to this Panera. Big mistake. They were out of cinnamon crunch bagels so I settled for pumpkin. Then they were out of honey walnut cream cheese so I settled for plain. I also ordered a chai tea latte. Wish they would have been out of that! Bagel was ok, cream cheese was less than mediocre and the latte was poured out. Those things cost $7.15! Their prices are too high for the sorry quality food they serve. I have given Panera their last chance.