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  • Wow worst service I've had in a long time. I would give it a zero but You can't. Our waitress sucked. Service was horrible. I asked for an ice tea without lemon and it came with lemon. Wife asked for a Diet Coke. She got regular Coke. We asked the waitress after she walked by several times and didn't acknowledge us for a Diet Coke. She said ok. Then walked by us 3 more times without a new beverage. My wife finally got up and walked over to the waitress station, dumped out her drink and got her own Diet Coke. She walked by the waitress and told her she took care of it to a very non caring "sorry". The part that really pissed me off was the manager (I think she was)because she walked up to the table next to us and asked how everything was, then she passed us and went to the table on the other side of us and asked if everything was ok. I was like uhhhh what the hell. I guess Were chop liver. Plain and simple the service here sucks! This actually happened three times to us. I saw and heard several customers complain to the same server we had and she just gave out the same "sorry". Too bad Crave you missed the boat when you hired such non caring people to represent your business and I can guarantee you I will not be back. I watched many customers food die in the window. Watching this place run was almost comical as these people are clearly lost and have no idea how to run a restaurant. My wife and I actually contemplated leaving but we had already sat here for 30 min. Finally the hostess not our waitress came over and apologized for such a long wait and that our food was almost ready. After waiting another 10 min we got up and went to pay for our drinks and left. They didn't make us pay and said sorry again. My question is how long does it take to Make a damn waffle and eggs? When we got there it was even busy. Oh and while waiting we realized this place adds an automatic 18% gratuity. Uh no. I'm not going to be forced to tip someone for such horrible service. Could be a reason why the service sucks. They get tipped regardless. Peace out Crave you lost a family of customers.
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