Server at drive thru window did not exhibit the qualities nor standards this company is known for. She appeared stressed and unfriendly. I had ordered an ice cream cone, in a cup, because I was driving and by myself. She brought it to me in some sort of mini tray and was rude when I requested again for it to be in a cup. She did not apologize, or say anything to me. She literally threw the one in the tray into the trash. I watched as a new cone was being made and a co-worker of hers looked back at me a couple of times. It was obvious she was talking about me, why I'm not sure. I thanked her when my order was complete. She never smiled, said "my pleasure", nothing. It was disappointing because good food, good service and friendly employees have kept me coming back for years.