As a grown up I was a little uneasy about walking into an Ortho office, but the staff was super great and reassuring that a lot of their clients are adults. The entire process has been super smooth and clearly explained. I wasn't sure about going for Invisalign at first, but their team answered all my questions and have made the process super smooth. The beach decor of the office is a nice touch, my first exam was in a room that looked like a submarine. Im looking forward to saving up all my reward dollars to earn some gift cards!