Had our first experience tonight- just ordered some chicken pad thai. We were asked on a scale of 1 to 5 our spicy preference. We went with a 3 and weren't disappointed- my husband likes more spicy and i like less, but this was perfect for both of us. The man on the phone and in person was more than friendly and he had our order promptly ready in 20 minutes. We will visit again soon! Than you!