It's safe to say this place is under poor management or truly have people who could care less about customer service. First and foremost the hostess wrote down my name and my party of 4. The hostess then began seating people who came in approximately 15 minutes after me. After I approached the hostess stand. I saw where she had crossed off my name and skipped over my party of 4. She then sat us and stated that she would have a manager come to our table. Management never showed. I once again approached the hostess and asked her if that manager was coming to my table. She walked to the kitchen as if she were going to get one. Once again one never showed. To make matters worse, we waited approximately 45 minutes for our food to come out after we ordered. Many people who were seated after us received their food before us. Pancakes and eggs, not to complicated to prepare? But this is an issue when you have a hungry 4 year old. This service and establishment is terrible. I would give them a negative star if I could. I wouldn't recommend this Denny's to a homeless man even if he had a $20 meal comp.